hey guys/girls, so im fixing my friends phone it is a canadian Samsung galaxy note 3 (SM-N900W8) it is locked to rogers.
here is what he told me.
"I downloaded an emulator so I can play old games on it, I opened it and it didn't work so I rebooted my phone. but now it just powers on for about 8 seconds then shuts down. after about 3 hours it turned on so I went back on to the emulator and my phone started rebooting again."
it has been 3 weeks since this happened and it just keeps rebooting.
now, when I try reboot it in into recovery it stays on for 8 seconds then shuts down again. it wont even boot into the recovery.
when i try to reboot it into download mode it gets in for about 3 seconds then shuts down.
I have tried flashing cwm and twrp but download mode shuts down. the computer cant detect it quick enough.
I have checked the buttons and they were fine. not jammed.
the phone was not rooted(he wouldn't let me root it)
I need help with this. im stuck. please help me.
I thank you in advance
here is what he told me.
"I downloaded an emulator so I can play old games on it, I opened it and it didn't work so I rebooted my phone. but now it just powers on for about 8 seconds then shuts down. after about 3 hours it turned on so I went back on to the emulator and my phone started rebooting again."
it has been 3 weeks since this happened and it just keeps rebooting.
now, when I try reboot it in into recovery it stays on for 8 seconds then shuts down again. it wont even boot into the recovery.
when i try to reboot it into download mode it gets in for about 3 seconds then shuts down.
I have tried flashing cwm and twrp but download mode shuts down. the computer cant detect it quick enough.
I have checked the buttons and they were fine. not jammed.
the phone was not rooted(he wouldn't let me root it)
I need help with this. im stuck. please help me.
I thank you in advance
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