Hi guys!
So while using my phone halfway, it suddenly powered off and died. At first I thought it was something small and tried to power it on again, but unfortunately it seems to be a much bigger problem. I am unable to do anything with the phone at all. It's become a literal brick.
I have not done any rooting nor have I dropped the phone into the water. I dropped my phone a couple of times, but it was with a proper phone cover.
When I tried to charge my phone, the charging light did not come on. I have tried the battery in an external charging kit and it works fine, therefore I do not believe that it is a battery problem.
The lucky thing is that my phone is still under warranty. However, I was told that the SOP for servicing the phone is to remove all personal data during the recovery process.
Unfortunately, I didn't back up the files in my phone because I didn't see any signs that the phone was gonna die on me, so I was wondering if there was any other way to save my data.
I read online that it may be worth trying to use a USB jig to try to force the phone into download mode. Is this possible? Does anyone know where I may be able to purchase one?
Unfortunately, I do not know which specific model my carrier sells, but it's a Qualcomm 2.7 KHz 4G+ note 4. Can't remember the exact firmware it was running on, but it should be the latest stock firmware.
Would greatly appreciate any advice. Thanks!
So while using my phone halfway, it suddenly powered off and died. At first I thought it was something small and tried to power it on again, but unfortunately it seems to be a much bigger problem. I am unable to do anything with the phone at all. It's become a literal brick.
I have not done any rooting nor have I dropped the phone into the water. I dropped my phone a couple of times, but it was with a proper phone cover.
When I tried to charge my phone, the charging light did not come on. I have tried the battery in an external charging kit and it works fine, therefore I do not believe that it is a battery problem.
The lucky thing is that my phone is still under warranty. However, I was told that the SOP for servicing the phone is to remove all personal data during the recovery process.
Unfortunately, I didn't back up the files in my phone because I didn't see any signs that the phone was gonna die on me, so I was wondering if there was any other way to save my data.
I read online that it may be worth trying to use a USB jig to try to force the phone into download mode. Is this possible? Does anyone know where I may be able to purchase one?
Unfortunately, I do not know which specific model my carrier sells, but it's a Qualcomm 2.7 KHz 4G+ note 4. Can't remember the exact firmware it was running on, but it should be the latest stock firmware.
Would greatly appreciate any advice. Thanks!
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