Hi,
I have a problem with my M7 and am hoping I can find some help. A problem occurred for me where after restarting the phone, it got stuck at the white HTC screen, then switched off. After about a dozen attempts at factory reset I managed to successfully complete. I then did an OTA firmware update to lollipop 5.0.1 , which appeared to be successful however the phone would not recognize my SIM card. When I checked the phone software and identity details I found that the IMEI, IMEI SV, IMSI, Bluetooth and Baseband is either unknown or Unavailable.
Is there any way that this can be fixed. The phone is currently not rooted.
I have a problem with my M7 and am hoping I can find some help. A problem occurred for me where after restarting the phone, it got stuck at the white HTC screen, then switched off. After about a dozen attempts at factory reset I managed to successfully complete. I then did an OTA firmware update to lollipop 5.0.1 , which appeared to be successful however the phone would not recognize my SIM card. When I checked the phone software and identity details I found that the IMEI, IMEI SV, IMSI, Bluetooth and Baseband is either unknown or Unavailable.
Is there any way that this can be fixed. The phone is currently not rooted.
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